We are a locally owned and operated family business located in Williamsville, NY, a suburb of Buffalo. Dedicated to providing outstanding service and committed to honor our caregivers who serve.
Since 1987, we have had the privilege to serve our communities as a licensed home care service agency (LHCSA) administering skilled nursing services to medically fragile children and adults in the comfort and security of their own home throughout nine (9) counties of WNY.
• Allegany, Cattaraugus,
• Chautauqua, Erie,
• Genesee, Niagara,
• Orleans, Wyoming and
• Monroe (since 2017)
Aurora’s professional, experienced, and specially trained registered nurses and licensed practical nurses exceed all requirements regulated by the NYS Department of Health and are thoroughly background checked. In your home, they will follow your doctor’s plan of treatment to provide a full range of clinical care. We take a holistic approach to care for our clients, providing comfort and peace of mind for their primary caregiver and family as well.
In April 2001, Michael Reda, president of Aurora, Consulting with the mother of an intensively managed client, recognized flaws within Licensed home care. Her dissatisfaction of the overall system inspired their collaboration to design the Family Directed Home Care Program. This one-of-a-kind program was created as a direct response in recognition of challenges many clients and families faced when they would assert authority over the management of care for their loved one. Family Directed Home Care allows the Client or responsible family member autonomy to recruit, retain, and schedule their nurses as independent contractors consistent with a prescribed authorization for skilled RN or LPN nursing service without sacrificing the supervision of their care. We are not a registry or placement agency, and do not charge a fee to our caregivers.
The name Aurora Home Care is synonymous with empowering our clients and their families through education and fierce advocacy while providing holistic, skilled nursing with individualized plans of care.
Our choice to focus on one area of home care allows us to personalize and assure successful delivery of home care services; not only promoting the clients most optimal level of health but to also maintain stability for our clients, their families, and our nurses with ongoing, consistent, dependable care.
Office address
Aurora Home Care, Inc. Phone Number: (716) 833-9000
5782 Main Street, Suite 1 Fax Number: (716) 428-5252
Williamsville, NY, 14221 Office hours: Monday through Friday 8:30am-4:30pm
Owner and President
Michael Reda Since 1987
Billing and Payroll
Shari Denormand since 1992
Human Resources
Ellen Buisch since 1997
Case Coordinator
Darlene Burgett since 1993
Director of Nursing
Marsha Reda since 2002
Nursing Supervisor
Elaine Milczarski since 2022
Nursing Supervisor
Bryana O'Brien since 2023
Administrative Assistant
Karen Joslin since 2022